Personal data manager
The person responsible for personal data is Byberg & Nordin Busstrafik AB (556290-0372). The protection of your personal data is important to us. The protection is also regulated by law in the Data Protection Regulation (GDPR, General Data Protection Regulation). Below you can read about how we handle your personal data and what rights you have. If you want to contact us, do so at:
Byberg & Nordin Busstrafik AB
Vallenvägen 45
873 98 NORDINGRÅ
Phone 010-7220300
Email info@bybergnordin.se
What personal data is collected
Personal data that will be processed includes, but is not limited to, name, address, postal code, city, e-mail address, telephone number. Where the trip is also required, date of birth, gender, passport number, nationality, place requirements, destination, relative, fellow traveler.
We may also process requests for special diets or special information from you about your state of health prior to the trip / transport relevant to be able to fulfill this.
You provide the personal information in connection with contact with us or our resellers, e.g. when requesting a quote or ordering transport / travel.
We also process visitor information in our digital channels where IP address, Operating system, Web browser, Screen resolution, Visited web page and From which web page you were linked to are collected. This information is anonymised and is not linked to you personally.
Purpose of the processing of personal data
We handle your personal information to:
fulfill our commitments in ordered trips and additional products
identify you as a traveler
fulfill obligations under laws and regulations
handle questions and complaints
detect and prevent fraud
market our services and products, eg via e-mail and SMS
produce statistics on purchases of travel and goods, in order to improve our services
You can unsubscribe from marketing at any time by contacting us or by following the instructions in any mailings, e.g. email newsletter.
By providing information about your state of health, you agree that we process this personal information for the purpose of providing the trip, other service and / or product that you ordered. Health status information is never used for statistics, market analysis or marketing.
Purpose of the processing of personal data
We handle your personal information to:
fulfill our commitments in ordered trips and additional products
identify you as a traveler
fulfill obligations under laws and regulations
handle questions and complaints
detect and prevent fraud
market our services and products, eg via e-mail and SMS
produce statistics on purchases of travel and goods, in order to improve our services
You can unsubscribe from marketing at any time by contacting us or by following the instructions in any mailings, e.g. email newsletter.
By providing information about your state of health, you agree that we process this personal information for the purpose of providing the trip, other service and / or product that you ordered. Health status information is never used for statistics, market analysis or marketing.
Storage of personal data
We store personal data for as long as is necessary to fulfill the above purposes. Normally, we store personal data for 4 years from the time the last trip was completed or from the time you had contact with us in general (for eg a quote). If you have signed up to receive newsletters and offers from us, we will save your information for the time being. You can contact us at any time at the address as above to unsubscribe and have all your information deleted.
In some cases, we may need to store information for a longer period of time when required by law (eg accounting law) or in the event of a complaint, for example.
Who may process the personal data
Your personal data is processed by our staff and by our partners for system services and administrative services with which we have agreements on the protection of personal data, personal data assistant agreements.
Your personal data may also be processed in the travel industry, for example by airlines, bus companies, hotels and local partners at the destination. Only necessary information is provided at each such occasion.
Processing of personal data in countries outside the EU and the EEA
Depending on where your destination is located and which partners are used, your personal data may be processed outside the EU and the EEA. Even if the final destination for a trip is within the EU / EEA, for example, transport companies and hotels can be based outside the EU / EEA. Only the information needed to complete the trip and other services is provided to partners.
By submitting your personal data to us, you agree that we process personal data outside the EU and the EEA and are aware that legislation for the protection of personal data may be lower than within the EU and the EEA.
Your rights to information about you.
You have the right, at any time, to withdraw your consent to us processing the information you have provided to us.
This means that you can also request correction or deletion of your personal data. Such a request is made to us in writing. Your information will then be corrected or deleted within a month. If you have a current trip that has not been completed or completed, or have an ongoing complaint or similar, the information will be deleted within one month after this has been completed.
You can also contact us with a request to access the registered information we have about you, which we will provide within a month.
In cases where you book the type of trip where we send out login information to "My page" on our website, you can see the personal information we store about you.
Want to know more about the Data Protection Regulation (GDPR)?
More information about the Data Protection Ordinance (GDPR) is available on the Data Inspectorate's website, datainspektionen.se.
Last updated: 2018-07-30